Yes you will be allocated your own personal assistant based on your business type and their skill-set. They will be your point of contact, on hand to carry out your tasks. They can be contacted by telephone, skype, face to face or by email whatever suits you best. We hope they will quickly become an essential part of your business.
We are confident that we can handle almost any kind of task that you set us, and if there’s anything we don’t know we will try to find out for you. To see some of the more common day-to-day tasks that we carry out for our clients please see below.
This is what makes our Virtual Assistant service different to many smaller providers. You will be working with one assistant on a day-to-day basis; they will however be supported by 2 other members of our team who will get to know your business and customers. Meaning if anyone goes on holiday or is off sick then there will always be someone on hand who understand your business and the tasks that you set us.
Simply ask us at any time and we can let you know. In addition we also send you a weekly update on a Friday afternoon, so you can see exactly what we have done, and how much time we have spent on the task.
Yes, we take confidentiality very serious within Time Assistant. We will happily sign a non-disclosure agreement if required and we are also registered with the Information Commissioner.
We like to offer our clients flexibility; therefore we simply offer month-to-month billing. Upgrade, downgrade or cancel whenever you like depending on your business needs.
You will be invoiced monthly in advance, with any additional hours being invoiced in arrears. The invoice will be sent by email with the payment being taken from your registered card 3 days after the invoice date.
Our free trial lasts for 7 days or 2 hours of time whatever comes first. During this period we will be able to judge your usage and at the end of the period suggest the best pricing package for you to go on. However you don’t need to take our suggestion, and you can also stop the service.
Yes, we provide you with a free telephone number with any of our monthly plans. The time spent on your calls is deducted from your time purchased. Additional fees may apply for transferring calls through to you.
Our business relies on our customers receiving a quick answer. I know longer miss calls, and if I need to tailor the answering service, Time Assistant deals with this in a quick and professional manner.
The team at Time Assistant has proved invaluable to me. My diary is now managed and contacts followed up on a personal level, and my time is much more effective in building my business. I now couldn’t manage without them.
Time Assistant has always been professional and efficient with any requests I have given them. Any project has been completed on-time with better than expected results. I would highly recommend them to other small business owners.
If you don’t have an admin assistant, you are one! I learned this the hard way; juggling a hectic diary and handling calls while trying to grow a successful business is hard work. Now, I can focus on the bits of my business that I’m really good at.