An Emergency call out response is an important service for companies who offer maintenance and repair facilities or emergency call out. Our team of receptionists will be on hand to deal with the call in an appropriate and professional manner meaning your customers and staff can rely on your service and you can relax in the knowledge that every call coming in will be dealt with immediately.
We provide an emergency call out service to a national company, answering calls from their customers and then passing the repair to their local engineer and emailing their Head Office so they can follow it up.
When you join our call answering service we will allocate you a small team of staff that will answer your calls and get to know your business. This not only provides continuity for your callers but also a more personalised and professional approach for your business. All of our staff are fully trained, based in the UK and have excellent written and spoken English.
Our business relies on our customers receiving a quick answer. I know longer miss calls, and if I need to tailor the answering service, Time Assistant deals with this in a quick and professional manner.
The team at Time Assistant has proved invaluable to me. My diary is now managed and contacts followed up on a personal level, and my time is much more effective in building my business. I now couldn’t manage without them.
Time Assistant has always been professional and efficient with any requests I have given them. Any project has been completed on-time with better than expected results. I would highly recommend them to other small business owners.
If you don’t have an admin assistant, you are one! I learned this the hard way; juggling a hectic diary and handling calls while trying to grow a successful business is hard work. Now, I can focus on the bits of my business that I’m really good at.