Software companies and technical support providers need reliable and smart call answering support. Our phone systems use the latest technology and have back-up procedures in place to make sure that we provide live coverage as and when our services are required. Customers expect that you should have the latest technology yourselves and therefore using a telephone answering service will give them confidence in your company. As a tech company you need to portray a professional image and a call answering service is a professional alternative to an answerphone.
We have experience in providing Telephone Answering for the IT Industry; contact us to find out more, or take a free trial of our service.
When you join our call answering service we will allocate you a small team of staff that will answer your calls and get to know your business. This not only provides continuity for your callers but also a more personalised and professional approach for your business. All of our staff are fully trained, based in the UK and have excellent written and spoken English.
Our business relies on our customers receiving a quick answer. I know longer miss calls, and if I need to tailor the answering service, Time Assistant deals with this in a quick and professional manner.
The team at Time Assistant has proved invaluable to me. My diary is now managed and contacts followed up on a personal level, and my time is much more effective in building my business. I now couldn’t manage without them.
Time Assistant has always been professional and efficient with any requests I have given them. Any project has been completed on-time with better than expected results. I would highly recommend them to other small business owners.
If you don’t have an admin assistant, you are one! I learned this the hard way; juggling a hectic diary and handling calls while trying to grow a successful business is hard work. Now, I can focus on the bits of my business that I’m really good at.