Using our Telephone Answering for E-commerce we have developed a range of tools that can be used by any online business to provide excellent customer care and remove the barriers to purchase. We can also provide a number of administrative services to help your business including a call answering service. If you can’t get to the phone because you are busy or in meeting, your calls can be directed to us, where they will be answered by a virtual assistant. This means your customers can speak to a real person, rather than speaking to an answerphone and wondering if the call will come to your attention. Please click here to be redirected to our Telephone Answering for E-commerce page.
When you join our call answering service we will allocate you a small team of staff that will answer your calls and get to know your business. This not only provides continuity for your callers but also a more personalised and professional approach for your business. All of our staff are fully trained, based in the UK and have excellent written and spoken English.
Our business relies on our customers receiving a quick answer. I know longer miss calls, and if I need to tailor the answering service, Time Assistant deals with this in a quick and professional manner.
The team at Time Assistant has proved invaluable to me. My diary is now managed and contacts followed up on a personal level, and my time is much more effective in building my business. I now couldn’t manage without them.
Time Assistant has always been professional and efficient with any requests I have given them. Any project has been completed on-time with better than expected results. I would highly recommend them to other small business owners.
If you don’t have an admin assistant, you are one! I learned this the hard way; juggling a hectic diary and handling calls while trying to grow a successful business is hard work. Now, I can focus on the bits of my business that I’m really good at.