Features of our Call Answering Service

Our Call Answering service is helping entrepreneurs, startups and business owners save time.

UK Based

Our telephone answering service is UK based and all our agents have excellent written & communication skills

Free Telephone Number

We provide you with a free telephone number. You can choose from near enough all area codes or national numbers.

Build Rapport

We are not a call center, we work in small groups to provide a personal service to your callers and build rapport with them.

Wrong numbers

We don’t charge for any calls under 20 seconds such as wrong numbers or sales calls

Save you time

Stay concentrated in the task in hand and don’t get distracted by the phone, or those annoying sales calls.

Missed Calls

We can help answer your calls throughout the working day meaning you don’t need to worry about missing that important call.

No contracts

Time Assistant don’t tie you into any long term contracts, meaning you can cancel at anytime

No Set-up fees

At Time Assistant we try to keep costs to a minimum that’s why we won’t charge any set-up or termination costs, plus you get a free number

Take a free trial

The best way to see how we can help you is to take a free trial which lasts 1 week or 20 calls whatever comes first

How it Works

How our Call Answering Service Works

  • We provide you with a free trial of our telephone answering service

    Sign Up for a no obligation 7 day free trial

  • Sign up to our Call Answering service and we provide you with a free telephone number to divert to.

    We will provide you with a telephone no. to divert your calls to

  • Our agents will answer your calls in a timely and professional manner

    When diverted we will answer your calls in your company name

  • We will work through your tasks in a professional and timely manner

Types of calls we can handle:

Message taking service

A small team of staff will answer your calls in your company name and pass a message onto you

Appointment or ticket bookings

Outsource your appointment and ticket bookings to our team who can help with your customer’s enquiries

Technical Support

We can provide a wide range of first line technical support for your customers to suit your business needs

Provide a switchboard service

Our receptionists based remotely can answer the call, and transfer the call through to relevant individual

We can answer your overflow calls

Unanswered calls mean lost business. Set-up an overflow to our receptionists who can handle your calls

Holiday Cover

Sit back and enjoy your holiday, let us answer your calls and email you the messages

Simple Pricing from Time Assistant

Our Call Answering Pricing is simple for businesses all sizes. Choose to pay per call or pay per minute.

  • £10 Per Month

  • £120includes 10 calls
    • Additional calls charged
      at £1 per call

  • £50 Per Month

  • £200includes 60 calls
    • Additional calls charged
      at 90p per call

  • £120 Per Month

  • £300includes 150 calls
    • Additional calls charged
      at 80p per call

No contracts, No Setup Fees, No Termination Fees, plus
you get a Free telephone Number and a Free Trial.

  • £10 Per Month

  • £10includes 10 minutes
    • Additional minutes charged
      at £1 per minute

  • £50 Per Month

  • £50includes 90 minutes
    • Additional minutes charged
      at 90p per minute

  • £120 Per Month

  • £120includes 240 minutes
    • Additional minutes charged
      at 80p per minute

No contracts, No Setup Fees, No Termination Fees, plus
you get a Free telephone Number and a Free Trial.


Sign up in less than 30 sec, no credit card and no commitment

*7 Days or 20 calls whatever comes first

Frequently Asked Questions

How do I divert my calls to you?

The number that we provide you with, can either be advertised as your own business number, or if you have a number at the moment then you can divert the calls to the number we provide you. Click here to find out how to divert.

How are messages passed?

As standard we pass messages free of charge by email. Alternatively you can receive messages by text charged 10p each, or for calls to be transferred through to you we would charge 10p per minute to landlines and 24p per minute to mobiles.

Am I charged for sales calls or wrong numbers?

You will not be charged for any calls under 20 seconds, this should reduce those unwanted sales calls. However, if we have passed a message that is sales call, just let us know and we will get a refund sorted.

How do I cancel or switch plans?

There are no long-term commitments. You have full control over simple month-to-month billing. Upgrade, downgrade or cancel whenever you like.

What information do you take from a caller?

We normally take the callers name, who they are wishing to speak to, a telephone number, company name, and a brief message. If you need more information taken, then we suggest you go onto our pay per minute plan. We would recommend contacting us to discuss your requirements further.

When will my calls be answered?

Your calls will be answered Monday to Friday 09.00 to 17.00 excluding any bank holidays. Out with these hours we can set-up a voicemail on your line. Any message received will be passed onto you, this will cost only £10 per month for unlimited voicemails! We can arrange for a professional voicemail to be recorded for your company for a one off charge of £40. Alternatively you can record your own voicemail greeting in mp3 format and send it to us.

What type of number do you provide?

We can provide you with virtually any area code or national number. Additional charges may apply for 0207, 0208 & 0800 numbers. Why not contact us to find out what is the best number for you.

How are the calls answered?

Your calls will be answered in your company name, by a small team of 4 staff allocated to your business. Allowing your clients to build a rapport with the same friendly voices each time they call. If required we can also follow your script.

How do I make payment?

You will be invoiced monthly in advance, with any additional call charges being invoiced in arrears. The invoice will be sent by email with the payment being taken from your registered card 3 days after the invoice date.

How does the free trial work

Our free trial lasts for 7 days or for 20 calls whatever comes first. During this time we will be able to judge your usage and at the end of the period suggest the best tariff for you to go on. However you are free to choose whatever tariff you wish.